FAQ

Why can't I access some contents?
When you try to access premium content items, you get a message like "You are not authorized to view this resource" you have not logged in. All contents are free, but premium contents require you register and log in. Registration is free.

How to register?
Click the register link to enter your registration information. Provide a valid email address and submit your information. After you submit your information, an email with a confirmation link will be sent from Fairyland to your email box. You need to open the confirmation email and click the confirmation link. This will finish your registration and activate your account.

Why I still can't access after registration?
You need to activate your account after registration. Go to the email account you provided, find the confirmation email from Fairyland and click the activation link. This will finish your registration and activate your account. You need to provide a valid email address to receive the confirmation email. If the confirmation email is not seen, check the bulk folder or junk mail folder of in your email box. Sometimes it ends up there.
[**Note] Due to some strange technical issue under investigation, some IE users complain not to be able to log in (in a random basis). We haven't found the cause yet. But accessing using "http://fairyland.tv" rather than "http://www.fairyland.tv" seems to avoid this issue. We are working on it and hopefully get the issue addressed as soon as possible.

Why I didn't see the confirmation email from Fairyland?
If the confirmation email is not seen, check the bulk folder or junk mail folder of in your email box. Sometimes it ends up there.